FAQs

Q? What is an electronic ticket?: A.

Electronic, rather than paper, tickets are now issued by a majority of airlines and have the advantage that they cannot be lost or stolen. No physical documentation is issued. Instead you take a copy of your flight itinerary to the airport with you in order to check-in and receive your boarding pass.
Q? How can I pay?: A.

You can make payment by debit, credit card, bank transfer or cheque.
Q? When will I receive my Tickets?: A.

You will receive your tickets approximately two weeks prior to departure.
Q? What vaccination do I need?: A.

This depends on your destination all the information required can be found on this website http://www.nhs.uk/conditions/Travel-immunisation, we also recommend a visit to your doctor.
Q? Do I need a Visa for the destination I am travelling to?: A.

This depends on your destination all the information required can be found on this website http://www.gov.uk/foreign-travel-advice
Q? Is my holiday ATOL protected?: A.

If you have booked a flight or flight-inclusive package your package is ATOL protected and you will receive an ATOL Certificate at time of booking.
Q? When would the balance be due for my holiday?: A.

Normally the full balance of a holiday is due 12 weeks prior to departure, this can vary depending on tour operators requirements.